You have questions; we have answers! Please scroll through our list of Q&A’s below.
If you have a question that’s not answered below, please contact Rebecca van Loenen at Rebecca@AugustaLocallyGrown.org or 706-426-1869.
Here are some frequently asked questions:
- Are there any fees?
- Will I have to buy vegetables I don't want?
- How do I order?
- When do I pay?
- When and Where do I pick up my order?
- Oh no! I forgot to pickup my order! Now what?
- Why Support Locally Grown?
- How can I sell through this market?
And here are some answers:
Are there any fees?
We recently evaluated our membership fee requirement for site use and found that many were deterred from continuing to order from the site because of the membership fee. Our board voted to remove the fee and substitute a 5% surcharge fee. The surcharge fee/membership fee provides vital funds to help ALG operate the online market and pickup locations.
Will I have to buy vegetables I don't want?
Unlike some co-ops, buying clubs, or CSAs where everyone gets the same box of stuff (and you don’t know what you’re getting until you get it), with Locally Grown you get to order what you want, in the quantities that you want, from the farms that you want. The weekly email lists the produce, milled products, fresh flowers, and artisan goods available that week, and you can browse the items on this website before you place your order.
How do I order?
Each Friday morning, a list of available products is sent to all of our registered customers by e-mail. Customers must place their order for the week no later than Sunday at 8:00 p.m.
To place an order, go to our website at www.augusta.locallygrown.net, sign into your account, place items that you desire to order in your “shopping basket,” and then check out through the two-step order verification process.
When do I pay?
You can prepay for your order on-line with:
- A credit or debit card. We pass along the fees the credit card companies charge us for each transaction. This percentage will be added to your order automatically when you use this payment method.
You can pay for your order at time of pickup with:
- A credit or debit card. We pass along the fees the credit card companies charge us for each transaction. This percentage will be added to your order automatically when you use this payment method.
- Cash or check at pick up. There are no fees when using these methods.
When and Where do I pick up my order?
We have three pick up locations:
EVANS Augusta Community Jewish Center, 4pm-6pm – Pick up and pay for your order at the outdoor pavilion behind the center. Their address is 898 Weinberger Way, Evans, GA.
AUGUSTA Buona Caffe’s Reynolds Steet Roastery, 5pm-7pm – Pick up and pay for your order inside the Roastery! The address is 520 Reynolds Street, Augusta, GA 30901.
GROVETOWN Warren Grovetown, 5pm-7pm – Pickup and pay for your order inside. The address is 777 Horizon S. Pkwy, Grovetown, GA 30813.
If you get lost or are running late, please call the market manager at the appropriate pick up location.
EVANS – Katie Wilson – 706-267-5426
AUGUSTA – Kyra Leseberg – 706-445-7355
GROVETOWN – Diane Klement – 706-836-9626
Oh no! I forgot to pickup my order! Now what?
Well, I’m sorry we missed you.
About 30 minutes before we close up, we’ll text you if you haven’t come yet. Please be sure to enter your cell phone number in your account.
If we haven’t been able to reach you, your items will be donated or given away! We do not have a means to keep items until the next market, or to deliver them to you.
Since the growers harvested just for you, and (more importantly) since we paid the growers on your behalf when they brought them to our market, you are still responsible for paying for items, even if you do not pick them up. We’ll charge your account, and that amount will get added to your next order.
Why Support Locally Grown?
Enhance your local economy: By purchasing produce and other items from local growers you are providing stability to your local economy through the support of local businesses.
Save natural resources: Buying locally makes you an invaluable link in the process of saving resources such as fossil fuels and packaging materials. Also, we are right here in your community so the expense of transportation and delivery is kept to a minimum.
Provide learning opportunities: Locally Grown supporters provide member growers the means to help educate our community about the importance of sustainable agriculture.
Supporting a way of life: The number of small farms in the United States has decreased dramatically in the last decade. Please help us preserve an honest and worthy means of making a living.
We believe that small, diverse, family-owned farms contribute to society’s overall health.
How can I sell through this market?
To become one of our growers, complete this application. We’ll review it and contact you directly.
At that time, we’ll let you know it’s ok to create a customer account and then go to Our Growers and click on ‘Tell us about yourself’ at the bottom of the page, or click here. This will add you to our system; when you receive an email that you’re approved you can begin adding products.
We charge 10% of your overall sales. Like at a traditional farmers’ market, you get to set your own prices and list your items as you wish. Please be aware that the growers are responsible for paying all sales taxes and for having all appropriate licenses for selling their products. Contact Rebecca at Rebecca@augustalocallygrown.org for more information.